Refund Policy

Refund Policy

We offer a simple 30-day return window from the day your order is delivered.

Eligibility

  • Item in original condition with all accessories/manuals.
  • Proof of purchase (Order # or email).

How to start a return

Email support@storixo.com with your Order # and reason. We’ll reply with the next steps and a return address.

Refunds

Once inspected, we’ll notify you. If approved, refunds go to the original payment method. Processing times depend on your bank.

Damages & issues

Please inspect upon delivery and contact us immediately if the item is defective, damaged, or incorrect—we’ll make it right.

Exchanges

For a different variant or item, the fastest path is to return the original and place a new order.